Vol. 1 No. 1 (2005)

Articles

• Makalah Jemputan/Invited Article: Sains Matematik dan Pengurusan

  Shaharir Mohamad Zain

  1-45

  • abstract
  • pdf

• An Empirical Test of TQM in Public Service Sector and Its Impact on Customer Satisfaction

  Arawati Agus

  47-60

  • abstract